The Ballantyne, a Luxury Collection Hotel, Charlotte
Wat gasten zeggen
Very accommodating and helpful staff! I showed up two hours before check in and they were able to get us in a room immediately and even upgraded our stay. I let them know it was for a birthday celebration and they even sent up a beautiful plate of chocolate covered strawberries and a handwritten card. It was so thoughtful! The facility was clean and immaculate! You could also purchase spa services, but the regular amenities were excellent. They have indoor pool, and two whirlpools and a sauna. My friend and I spent the whole day there. The on store restaurant was good, but a little over priced. But we were in walking distance from 6+ restaurants coffee shops, and a brewery.
Catherine
januari 2025
We were greeted with smiles and politeness at 10:30 pm after leaving a different hotel due to sanitary concerns. ( other hotel is not related to this one ) My fiancé and I walked in with leggings, stained cargo pants, t shirts, and dirty skate shoes but were treated the same as guests in suits and dresses. The room was extremely clean and bathroom as well. The shower had soap, shampoo, and conditioner which all smelled great. The bathroom also had mouth wash and lotion. I’m not sure if the rooms have sound deadening or guest are just very quiet but we did not hear anything throughout the night. In the morning we went to the restaurant in clean clothes of course but certainly not fancy. We were treated with nothing but respect. One of the restaurant workers even walked with my fiancé to help her find the bathroom. It seems like everyone cares about their jobs here
Jacob
januari 2023
Champagne and strawberries were delish and a nice touch for our NYE engagement celebration. The room was spacious; the in room dining food was delish.
April
januari 2025
The location is very centrally located to so many great shops, restaurants, and right off the highway. The pool area was quiet and clean, and the staff was amazingly accommodating. We interacted with the concierge, front desk, and valet and all were very kind and sociable.
Ferguson
september 2024
This hotel is very clean with all of the amenities to make for a comfortable stay. The staff goes above and beyond to ensure that you have an exceptional experience. Housekeeping is always cheerful, and anxious to provide for our needs. Though the times were booked full for Easter weekend, the tea party is the most adorable setup. Personally I am anxious to return with my preschooler just for that. The grounds are nice, and the balconies offer the perfect place to take it all in or just enjoy a quiet read. After a bit of a mixup, I was able to see the professionalism in management that justifies its stars. It’s not about the stay, its about the experience. In short the Ballantyne is not just a hotel, it is a place to retreat, relax, and receive a much needed pampering, whatever your reason may be. I 100% Recommend, and I cannot wait to return.
Tiana
april 2024
Beautiful Location and impeccable facilities. I loved the area and all the accessible restaurants and shopping near by. This hotel was truly beautiful and the out doors has something for everyone. Playground for children quietly sit on the green or water, so much seating and space.
Lisette
juli 2024
Overall everything was very nice. My friend and I enjoyed our time. We had dinner in the hotel restaurant. Sampled whiskey and other cocktails. All of the staff were over the top amazing!
Melissa
november 2023
Beautiful property and loved the location. Close to lots of great restaurants. The spa was incredible and we loved the whirlpool.
Jack
januari 2024
Beautiful, easy to get to your room, great parking, smelled nice going inside, loved the Christmas tree and the flowers when you first enter, check-in was simple and the staff was wonderful. The bathroom was really nice and I loved the big tub.
Edward
december 2023
Loved everything about this resort from the decor, the architectural designs and bedding and updated bathrooms. Restaurant was fantastic. We enjoyed the pool and the grounds. Afternoon tea was a nice addition to our weekend. We will definitely return.
Kirstie
juli 2024
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